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Warranty
Programs
Limos
by Moonlight is now able to offer an extended service protection plan,
in addition to our standard one-year warranty.
Standard
One-Year Limited Warranty
A
one (1) year, twelve-thousand (12,000) mile limited warranty comes standard
with each new Limos by Moonlight conversion, at no additional charge.
Extended
Service Protection Plan
As
a United States Warranty Corp authorized dealer, we are now able to offer
extended service protection plans for most brands of new and used vehicles.
Plan coverages include most major mechanical and electrical components
and are available in a wide variety of options and option packages.
See
warranties for full details, claims procedures, user obligations, specific
coverages, exceptions and limitations.
Standard
One-Year Limited Warranty Program
Limos by Moonlight warrants to the first registered
owner for a period of one (1) year or twelve thousand (12,000) miles from
the date of original purchase, whichever comes first, that this conversion
shall be free from defects in materials and workmanship, under normal
use and service. This limited warranty is subject to exclusion, limitations
and conditions. Limos by Moonlight's liability under this warranty is
limited solely to the repair or replacement of defective parts and/or
workmanship. Limos by Moonlight shall not be liable for any incidental,
special, consequential, or exemplary damages (including but not limited
to vehicle rental, lodging and/or towing charges) or for any service not
expressly provided for herein, arising out of or relating to any defect
in the product.
Standards
Limos by Moonlight, at its option, shall repair
or replace items found to be defective within this warranty period, subject
to Limos by Moonlight's published warranty. Owner shall bear all expenses
arising out of or relating to transportation of the vehicle to the appropriate
warranty service location.
User
Obligation
It is the obligation of the vehicle purchaser to
provide periodic vehicle maintenance and to operate the vehicle in accordance
with the vehicle’s original manufacturer’s specifications.
Limos by Moonlight will not warranty any damage caused by lack of proper
maintenance, misuse, neglect, negligence, or accident.
Exceptions
& Limitations
This warranty DOES NOT COVER
any damage caused by normal use, wear and tear, or exposure to elements
or improper cleaning methods. Also not covered are any accessories or
parts not manufactured by Limos by Moonlight, which includes but are not
limited to: windows, generators, air conditioners, radios, televisions,
power convertors, and batteries, however those parts may carry warranties
provided by their manufacturers covering the performance of their parts.
Altered and modified parts will not be covered.
Authorized
Repairs & Replacement
ALL Repairs MUST BE PRE-AUTHORIZED.
Payment will not be made for any unauthorized repairs or replacement.
Reimbursement of replacement parts not furnished by Limos by Moonlight
will not exceed wholesale cost.
Claims
Procedures
All warranty service is to be performed at Limos
by Moonlight or at an authorized warranty service location.
Limos by Moonlight must authorize all warranty service in writing
prior to performance. Such written authorization instructing
owner as to where and when to deliver the product for warranty service
will be given within two (2) working days of receipt of notification of
a defect or malfunction and all other terms of this warranty have been
satisfied in full. Notice should be presented in writing via:
fax:
714-630-2838
e-mail:
warranty@limosbymoonlight.com
Notice
should include:
Owners name and address
Product model, serial, and vin #’s
Date of purchase
Vehicle mileage
Current vehicle location
Owners location for contacting during regular business hours
A brief description of the problem
Termination
of Warranty
The following actions and events will result in
the automatic termination of this warranty and relieve Limos by Moonlight
from any and all obligations under this warranty: Misuse or neglect of
the product, failure to provide reasonable and necessary maintenance,
unauthorized repairs, alterations or modifications, accident, or improper
cleaning or loading, sale of the product through auction, and/or the expiration
of the warranty period set out herein.
Limited
Warranty
This warranty is in lieu of all other warranties,
expressed or implied, including any warranty of merchantability, or fitness
for a particular purpose, on the part of Limos by Moonlight. No person
has the authority to extend, enlarge or alter this warranty in any manner.
Legal
Rights
This warranty gives only those legal rights specifically
listed herein. You may have other legal rights, which vary from state
to state. Some states do not acknowledge the exclusion and limitation
of incidental or consequential damages or of the duration of implied warranties,
so the above limitations may not apply to you.
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United
States Warranty Corp Extended Service Protection
Go
to Extended Service Protection Coverage
Go to Extended Service Protection F.A.Q's
United States Warranty Corp
Extended Service Protection Plans
Comprehensive coverage available for limousines built to comply with Federal
Motor Vehicle Standards (FMVSS), Gross Vehicle Weight Ratings (GVWR) and
built on the following chassis: Ford, Lincoln, Chrysler, Mercury, Dodge,
Jeep, Chevrolet, Pontiac, Buick, Oldsmobile, Hummer and GMC. Foreign and
exotic vehicles are excluded from coverages.
Pricing
Varies - determined by length and year of vehicle, mileage, terms, plan
and any endorsements ordered - call for estimate.
Deductible
Varies - determined by year of vehicle - currently model years 2001 to
present = $200.00; model years 1999 - 2000 = $250.00
Terms
Available
(in years/miles) - 1/12,000; 1/25,000; 2/25,000; 2/50,000; 3/50,000; 3/75,000*
Plans
Available
• Powertrain Only (see page 2, sections #1 to 3
for coverage details)
Eligibility: All covered components must be functioning at time of purchase
Eligible Model Years: 1999 - Present year with less than 75,000 miles.
*3 year/75,000 mile term is only available on vehicles with less than
50,000 miles.
Used: Vehicles with less than 1 month OEM warranty remaining or no warranty
Endorsements available - see page 2, sections #12 - 16 for endorsement
coverage details
• Powertrain Plus (see page 2, sections #1 to 11
for coverage details)
Eligibility: All covered components must be functioning at time of purchase
Eligible Model Years: 1999 - Present year with less than 75,000 miles.
*3 year/75,000 mile term is only available on vehicles with less than
50,000 miles.
Used: Vehicles with less than 1 month OEM warranty remaining or no warranty
Endorsements available - see page 2, sections #12 - 16 for endorsement
coverage details
•
Powertrain Plus Deluxe (see page 2, sections #1 - 16 for coverage
details)
Eligibility: All covered components must be functioning at time of purchase
Eligible Model Years: 1999 - Present year with less than 75,000 miles.
*3 year/75,000 mile term is only avalable on vehicles with less than 50,000
miles.
Used: Vehicles with less than 1 month OEM warranty remaining or no warranty
Endorsements available - see page 2, sections #12 - 16 for endorsement
coverage details
•
Endorsements - available in addition to your preferred Powertrain
Plan (see page 2, sections #12 - 16 for coverage details)
Eligibility: All covered components must be functioning at time of purchase
Eligible Model Years: 1999 - Present year with less than 75,000 miles.
*3 year/75,000 mile term is only available on vehicles with less than
50,000 miles.
New: Vehicles with a minimum of 6 months OEM warranty remaining on all
components.
Almost New: Vehicles with a minimum of 1 month OEM warranty remaining
on all components.
Used: Vehicles with less than 1 month OEM warranty remaining or no warranty
•
Surcharges
Surcharges applicable on all diesel engine vehicles.
Procedures/Transfers, Renewals, Cancellations
• Application Procedures - signed applications
and all program fees must be received by TrixMotive Inc. dba Moonlight
Industries within (3) days of final payment of vehicle, and submitted
to USWC within (10) days of the application date, for underwritting approval.
Upon receipt of completed application, TrixMotive, Inc. dba Moonlight
Industries will issue applicant a service contract booklet and the signed
“canary” copy of the application. Upon approval of the application,
a Declaration/Endorsement Page and wallet I.D. card will be issued directly
to applicant.
•
Claims Procedures - the contract holder is encouraged to return
to the TrixMotive Inc. dba Moonlight Industries, an authorized service
center, or any licensed ASE repair facility to perform the repairs subject
to approval. It is the duty of the Contract Holder to obtain an authorization
number from United States Warranty Company prior to having vehicle repaired.
Upon completion of the authorized repair, the repair facility may either
collect the non-covered amount and the applicable deductible from the
Contract Holder and bill USWC for the balance, or may require payment
directly from the Contract Holder and request the Contract Holder seek
reimbursement from USWC. The Contract Holder/Repair Facility may utilize
USWC’s national credit card for payment for the amount authorized,
less the deductible.
•
Transfers, Renewals, Customer Cancellations - Commercial service
contracts are non-renewable, non-transferable and non-cancellable by customer.
Certain exceptions may apply, see Special State Requirements/Disclosures
in the Service Contract for details, or contact United States Warranty
Company directly for more information.
Information,
coverage, and program details subject to change without notice.
Valid through 12/31/2012
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Go to Extended Service Protection Coverage top
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United
States Warranty Corp
Extended Service Protection Plan Coverages
For
Powertrain Only (see sections #1 to 3 for coverage details)
For Powertrain Plus (see sections #1 to 11 for coverage details)
For
Powertrain Plus Deluxe (see sections #1 - 16 for coverage details)
For Endorsements - available in addition to your preferred
Powertrain Plan (see sections #12 - 16 for coverage details)
1.
ENGINE - Gasoline: Internally lubricated parts: bearings, pistons,
piston pins and rings, valves, valve springs, valve spring retainers,
timing chain or belt tensioners and rocker arms. Timing gear, oil pump,
valve guides, followers, valve seats, rocker shafts, push rods, valve
lifters, connecting rods, crankshaft and main bearings, camshaft, cam
bearings and rocker bushings. Other parts: water pump, fuel pump, engine
mounts, enginecushions, exhaust manifolds (new vehicles only), intake
manifold, timing cover, harmonic balancers, vacuum pump, flywheel (flexplate),
flywheel ring gear, dipstick and tube, pulleys and eccentric shaft. Engine
block, cylinder heads, cylinder barrels, cylinder sleeves/liners, oil
pan and valve covers. Diesel Engine: All of the above parts plus fuel
heater, fuel injection pump and fuel injectors.
2.
AUTOMATIC OR STANDARD TRANSMISSION - Internally lubricated moving
parts contained within the transmission case: torque converter, front
pump, drums, reaction shaft, main shaft, counter shaft, input shaft, gears,
hub, shift rails, shift forks, internal linkage, bearings, trans mounts,
internal trans axel seal, vacuum modulator, oil cooler, oil cooler lines,
filler tube and dipstick, the transmission case and oil pan.
3.
DRIVE AXEL ASSEMBLY (front or rear) - Internally lubricated moving
parts contained within the drive axle housing: Constant velocity joints,
universal joints, wheel drive hubs and bearings, axle bearings, pinion
bearing and non-serviceable bearings. Axle shafts, drive shaft, support
and retainer. The drive axle housing and final drive housing.
4.
ENGINE COOLING/HEATING - Water pump including: Impeller shaft,
bearings and bushings. Radiator, heater core, thermostat, fan, fan clutch,
fan motor, controller module, coolant recovery unit, fan shroud, electric
block heater, heater ducts and cabins.
5.
FUEL SYSTEM - Gasoline & Diesel: Fuel pump, fuel injector
pump, fuel injectors, fuel distributor, sending unit, fuel tanks, metal
fittings, metal fuel lines, fuel pressure regulator, vacuum assist booster
pump and auxiliary tank switch.
6.
SUSPENSION - Upper and lower control arms, king pins, control
arm shafts, rubber suspension bushings, spindle, spindle supports, coil
and leaf springs, torsion bars, stabilizer shaft links or bushings, strut
bar, rod or link, steering knuckles, wheel bearings, strut and strut bushing
(except strut cartridges), leveling compressor, relays, height sensors,
compressor lines and airbags.
7.
STEERING - Internally lubricated moving parts contained within
the steering box and the steering box. Rack and pinion gear, power steering
pump, power cylinder assemble, pitman arm, idler arm, steering column,
bearings, tie rods, drag link, center link, steering damper, control valve
and cylinder, cooler, cooler lines, main and intermediate shaft and coupling.
8.
BRAKES - Master cylinder, power brake cylinder, vacuum assist
booster, booster pump, wheel cylinders, disc brake calipers, combination
valves, equalizer valve, hydraulic control unit, backing plates, rear
actuators, springs, clips, retainers, self adjusters, drums, parking brake
linkage and cables, hydraulic lines and fittings. Air Brakes: The compressor,
tank, auto bleeder valve, air dryer, diaphragm, treadle, slack adjusters
and compensating valve.
9.
DASH AIR CONDITIONING - Compressor, compressor clutch, compressor
switch, clutch coil, idler bearings, evaporator, condenser, condenser
fan motor, receiver-dryer, accumulator, programmable temperature control,
POA valve, expansion valve, suction valve, orifice tube, power module,
blower motor, blower fan motor, high/low cut off switches, pressure cycling
switch, pulley, duct and duct outlets.
10.
ELECTRICAL - Generator or alternator, voltage regulator, starter
motor, starter solenoid, starter drive, front and rear window wiper motor,
distributor, coils, electronic timing control unit, solenoids, relays,
front window defroster, mirror motors, mirror controls, power door lock
actuators, lock solenoids and control switch, turn signal switch, horn
and horn switch, dual battery paralleling switch, battery isolator, back-up
alarm and its switch, relay and audible device. Manually operated driver
control switches, vent fans, dashboard clock, cruise control transducer
and its engagement switch, servo, relays and power converter.
11.
FRAME - Bumper welds, bumper wheels and all chassis frame welds.
12.
SEALS & GASKETS - Seals and gaskets on covered components
which prevent the loss of fluids or refrigerants.
13.
AUDIO/VIDEO - Television: (21” or less) (excluding flat
panel, LCD and plasma screen televisions/monitors): Circuit boards, CRT
power supply, control panel, picture tube and the tuner; AM/FM stereo
with cassette deck and/or CD/DVD player; Circuit boards, power supply,
tuner assembly, heads, motors, amplifier and laser pickup; VCR/VCP: Circuit
board, CRT power supply, control pane, tape guide motor and video and
audio heads; Intercom system, backup camera and monitor.
14.
AUXILIARY ALTERNATOR(S) - Bearings, stator, rotor and diodes.
15.
AUXILIARY AIR CONDITIONER(S) - Compressor, compressor clutch,
compressor switch, evaporator, condenser, accumulator, expansion valve,
suction valve, orifice tube, receiver-dryer, blower motor, blower motor
fan, high/low cut-off switches and pressure cycling switch. AUXILIARY
HEATER - Blower motor, heater core and main control switch.
16.
ELECTRICAL/LIGHTING - Door activated lights, side directional
lights, rope lights, courtesy lights, California neon, fiber optics, opera
lights, dimmers, lighted signs, multiple electronic designation sign,
control switches and LED lights.
Information,
coverage, and program details subject to change without notice.
Valid through 12/31/2012
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United
States Warranty Corp
Extended Service Protection Plan F.A.Q.s
Many
of your questions may be answered here, however if the answer you are
looking for is not, questions can be e-mailed to warranty@limosbymoonlight.com,
and they will be answered as soon as possible.
1.
Who is the United States Warranty (E.S.P.) Corporation?
2. Are USWC Service Contracts available online or direct
to consumers?
3. What is the difference between the Service Contract and
the warranty offered by the manufacturer?
4. What is the difference between New and Almost New coverage?
5. When does coverage take effect?
6. What if the original in-service date is unknown?
7. Can options be added after the application has been approved?
8. Are parts and labor included?
9. Are there any maintenance requirements?
10. Is the deductible charged on each item?
11. Can service contracts be transferred, renewed or cancelled
by customer?
1. Who is the United States Warranty (E.S.P.)
Corporation?
United States Warranty (E.S.P.) is a national company located in Willoughby
Hills, Ohio. USWC designs, sells and administers recreational, sports
and transit vehicle Service Contracts. Established in 1975, USWC is one
of the oldest Service Contract administrators in the industry. USWC is
a member of the Recreational Vehicle Industry Association, Recreational
Vehicle Dealers Association, Family Motor Coach Association, Pennsylvania
RV and Camping Association, American Bus Association, National Limousine
Association, American Public Transportation and also exhibits yearly at
the RIVA, RVDA, Power Sports and other industry trade shows.
2. Are USWC Service Contracts available online
or direct to consumers?
United States Warranty (E.S.P.) Service Contracts are only available through
their coast-to-coast dealer network and are not available online or direct
to consumers.
3. What is the difference between the Service
Contract and the warranty offered by the manufacturer?
Most new vehicles come with a manufacturer warranty that covers all components
for a stated amount of time. Upon expiration, or upon conversion of a
vehicle, you have no protection against breakdowns and failures. The Service
Contract assures that for a specified amount of time purchased, both parts
and labor required to replace or repair an authorized mechanical breakdown
of your vehicle will be covered. New and Almost New coverage runs concurrent
with the manufacturer warranty. for example, if the manufacturer warranty
is two years, and a seven year contract term is purchased, the customer
will have five additional years of coverage through USWC. Used coverage
commences on the date the vehicle Service Contract was purchased and runs
the length of the term purchased.
F.A.Q.
top
4. What is the difference between New and Almost
New coverage?
The coverage is identical. As an incentive to customers to purchase a
Service Contract at the time of vehicle purchase, new coverage is less
expensive. However, customers that decide not to purchase the additional
coverage at the same time as the vehicle purchase still have an open door
to purchase a Service Contract at a later date, at a higher, Almost New
rate, as long as there is at least one month of manufacturer warranty
remaining on the vehicle. The effective coverage date for Almost New reverts
back to the original in-service date. Accordingly there is no advantage
for the customer to wait to purchase the Service Contract. An Almost New
surcharge applies.
5. When does coverage take effect?
Coverage is not in force until the application and payment are received
and approved by the USWC Underwriting Department. New and Almost New coverage
takes effect on the original in-service date. If the customer purchases
a five year Service Contract six months after buying the vehicle, coverage
starts on the vehicle’s original purchase date, not from the contract
purchase date. Used coverage commences on the date the vehicleservice
contract was purchased and runs the length of the term purchased.
6. What if the original in-service date is unknown?
If the original in-service date can’t be determined, the date is
established as January 1st of the vehicle model year.
F.A.Q.
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7.
Can options be added after the application has been approved?
Options may not be added to a Used Service Contract after the initital
purchase.
8. Are parts and labor included?
Yes, as long as the parts are listed in the service contract coverage.
9. Are there any maintenance requirements?Vehicles
must be maintained in accordance with the vehicle manufacturer’s
maintenance schedule. The contract holder must be able to provide our
claims department with verifiable receipts and work orders in the event
of a failure.
10. Is the deductible charged on each item?
If there are multiple failures reported at the same time, there is only
one deductible charged.
11.
Can service contracts be transferred, renewed or cancelled by customer?
Commercial Division service contracts are non-cancellable by customer,
non-transferable and non-renewable. Certain exceptions may apply, see
state modifications in the service contract or contact us for more information.United
States Warranty Company reserves the right to reject any application for
any reason deemed appropriate. USWC reserves the right to cancel the contract
based on any act of concealment or misrepresentation of any material fact
related to the contract.
Information,
coverage, and program details subject to change without notice.
Valid through 12/31/2012
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Go to Extended Service Protection Plan top
Go to Extended Service Protection Coverage top
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